How to Transfer Phone Number to New Phone

Technology keeps improving, so switching to brand new phones is a common thing to do. Getting a new phone is indeed exciting. But this excitement won’t last when you realize you probably have to get a new number, too. Moreover, if your new phone comes in a different carrier with the last one. Letting everybody in your contact list know about your new number seems so impractical. Fret not! You can keep your old number. There are many ways on how to transfer phone number to new phone!

Several Tips on Transferring Phone Number

Transferring your number to your new phone would seem like it’s an easy thing to do. You just have to call your provider’s customer service number and ask them to make the switch, no? Well in theory that’s correct, but in practice, there are some things you need to be aware of before transferring your number. We also have a detailed article on how to switch phone carriers and keep your number for those interested.

As with most things in life advance preparation will make things a little less complicated, so here are some points to consider before transferring your phone number:

It Takes Time to Transfer Your Phone Number

You may think that porting numbers is instant and fast. It can be. Porting wireless phones, most of the time is faster than a landline. You can port your number in less than 24 hours if there are no issues. Usually, it will take around two days to finish the porting. But, in some cases, it can take up to ten days to complete. In some rare cases even up to four weeks. Sometimes it’s because the provider doesn’t respond to the request right away. Or it takes longer because something complex might have happened.

Don’t Cancel Any Contracts with the Previous Service

If you’ve already chosen your new carrier, let them know that you’re going to port your number. Make sure you’re not under any service contract with your previous carrier. Whatever carrier you choose, they will always encourage you to do this. If you cancel your contract before the due date, you’ll be charged an extra fee. Plus, you won’t be able to port your number if you cancel the service before its time. You can call 611 to check the status of any contract you might be locked into. You can also double check when that contract is due to end.

Prepare Your Data

Prepare all the personal data that will be necessary to port your number. You will need to prove that the number is actually yours. Usually, you’ll be asked for your full name and your address. For some providers, you need to give them your PIN. You can contact your new provider for further information about the porting number. They sometimes ask about the details of your new phone, like IMEI or such if it’s needed.

Make Sure to Know That Your Number Has Eligibility for Porting

Any carrier you choose will always ask if your number is eligible for porting. Most phone numbers are. Yet, some phone numbers can’t do the porting because of various limitations. For example, if you move to a different geographical area. The technology of the phone or if you’re in a rural area can also have an effect. Your service area coverage and the ownership of the previous carrier can be the problem as well. You can go to your carrier’s website or call their customer service to confirm if your number is eligible for porting or not.

Don’t Miss Anything in Your Phone!

You don’t want all the important information on your phone to get lost while trying to keep your old number. Therefore, don’t forget to do a backup of all the data you have on your phone. Especially for things like contacts, voicemail, and important text messages. You might not be able to recover the deleted data once you’ve transferred your number.

How Do Carriers Usually Transfer Phone Number?

Every carrier has similar procedures on how to transfer phone number to new phone. Here’s how:

Let the Carrier Know so They Will Help You

You can call your new carrier to ask for help. There are lots of ways your provider can help. You can go to the carrier’s nearest store. If you go to the store, make sure to bring all the important information. Contacting through the customer service number is also OK. You can also transfer your number through their official website online.

Give the Needed Data

When you call the carrier, ask them how to transfer phone number to new phone. They will know the details that are required. From your full name, address, PIN, to IMEI. Make sure that you don’t have any ongoing contracts with your previous carrier.

You Only Need to Wait

Once you’ve done everything, you then need to let your new carrier do their thing. For some carriers, it can take less than 24 hours to transfer numbers. If there’s something complex, it can take much longer. In most cases though, it doesn’t take more than a week to port numbers for a wireless phone.

Once Everything is Set, You’re Done!

You will get a notification from your new carrier once they’ve finished the porting. Then, you can check whether the SIM works well or not. You can also check if the carrier has ported the number correctly. Once everything is in working order, you can then cancel the service on your old phone.

Four Carriers that Let You Transfer Phone Number

There are four main cellular carriers when it comes to changing providers. You can port your number with these cellular carriers. They have their own rules on transferring your phone number to a new phone. From extra fees to how long it takes to port numbers. You’ve already thought about the one that suits you the best. Or the one that matches with your new smartphone. Here are the top four carriers in the US.


AT&T is the largest telecommunication company in the US, even in the world. AT&T has reached 165.89 million subscribers as per 2019. That means AT&T is the cellular carrier with the most subscribers in the US. The subscriber count has been increasing day by day. AT&T has coverage in 68% of the US with its 4G LTE network. AT&T also offers free phone for those in need.

You can transfer your phone number to AT&T. Make sure you’re not on any other ongoing services. You may be charged a one-time transfer or activation fee. It may also take some time to deliver your number based on how you reached AT&T’s customer service. For example, it takes 1-3 business hours if you start transferring from an AT&T Store. If you order from your phone, it may take 3-5 business days. For further information, you can dial 1-800-331-0500.


Verizon has network coverage in around 70% of the US with its 4G network. Verizon is also well known among travelers. As of 2019, Verizon has just under 120 million subscribers. When it comes to the largest subscribers, Verizon is number 2.

It is possible to switch to Verizon with your current phone number. Make sure your number is eligible to transfer. You can check through Verizon’s official website, in the “Switch to Verizon” page. It takes approximately 24 hours to transfer when it comes to wireless phones. Verizon doesn’t charge you anything for porting a number. But you may get an extra charge in the form of an Early Termination Fee (ETF). You can dial 1-800-922-0204 for further information.


T-Mobile is the third-largest cellular carrier in the US. T-Mobile has reached 86.5 million subscribers as of 2019. Though T-Mobile remains third in terms of the number of subscribers, it does have some of the fastest speeds. It has even distributed the new band for the 5G network. T-Mobile’s 4G coverage is available in 62% of the country.
You can ask T-Mobile’s customer service on how to transfer phone number to new phone.

Don’t forget to check the eligibility of your phone number. You can choose where to start transferring your number. You can give T-Mobile a call at 1-800-937-8997. You can also go to T-Mobile’s store or through their official website. It takes approximately 2 business days to transfer. If there’s something complex, it may take up to 10 days. Unless you’ve received T-Mobile’s confirmation text, don’t cancel any service in your old phone.


Sprint is the fourth-largest cellular carrier in the US. Sprint has been in an acquisition with T-Mobile since April 2020. Yet, Sprint has continued in doing the service by itself. Sprint has served more than 54.3 million subscribers in the world. Sprint’s 4G LTE network has covered around 30% part of the US. In some metropolitan areas, Sprint has maintained strong coverage. What’s good about Sprint is its low price.

You can transfer your number to Sprint service. Like any other carrier, make sure that your number is eligible for porting. Transferring phone numbers usually takes up to 24 hours. You can check the porting status by using your Sprint account. If you have more questions, you can dial 1-888-211-4727.


Now you finally know how to transfer phone number to new phone! It’s not that hard to keep your favorite number even when you change your phone. You don’t have to worry about getting a new number and let your current one wasted. You may have to follow the policy of your current phone’s carrier. Make sure you pay attention to every policy especially if there’s any charge applied. Don’t forget that some carriers may take days to transfer your number. After all, you get a new phone, yet you keep your phone number safe with you!

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